Need replacement parts for your building block toys? We've got you covered! If you've discovered that your set from third-party platforms like Amazon, Walmart, eBay, TEMU, AliExpress, or other independent websites is incomplete, we offer a straightforward process to help you get the missing pieces you need. Just follow these simple steps:

1, Add this $8 shipping fee service to your cart and proceed to checkout.
2, After payment, visit our Missing Part Replacement Page and fill out the contact form with your new order number.
3, Upload images of the required pieces and the step numbers, as circled in the instruction booklet.
4, Submit the form – it will automatically update our ERP system.
5, Our warehouse will receive your request and prepare the missing bricks for shipment.

Ensure all data is filled in correctly as per our guidelines. With this service, we aim to provide you with all the necessary parts, so you can continue building your creations without interruption.

Shipping to United States:

- Standard Shipping for free, delivered by USPS in 14-18 days.
- DHL/UPS Shipping free at $100+ orders, delivered in 6-9 days.

Shipping to United Kingdom

- Standard Shipping for free, delivered by in 12-15 days.
- Express Shipping free at $100+ orders, delivered in 6-9 days.

Shipping to Australia and New Zealand

- Standard Shipping for free, delivered by in 13-16 days.
- Express Shipping free at $100+ orders, delivered by FedEx or DHL in 6-9 days.

Shipping to EU

- Standard Shipping for free, delivered in 15-21 days.
- Express Shipping is optional to buy, delivered in 6-9 days.

Shipping to Canada

- Standard Shipping for free, delivered by Canada Post in 15-18 days.

Shipping to Asian Countries

- Standard Shipping for free, delivered in 5-7 days.

Please see our Shipping Policy Page for more detailed shipping times by region.