Shipping Policy
🇺🇸 United States
- Express US-Direct Shipping (from U.S. Warehouse): Free shipping. Dispatched from California warehouse. Delivery time: 4–10 days via USPS or UPS.
- Standard Shipping (from China, Tariff Prepaid): Free Shipping, UPS remote-area ZIP codes incur an $5 surcharge. Delivery time: 15–21 days. We've prepaid the new 145% U.S. customs duty on all China-origin parcels.
- Mixed Orders: If your order contains items stocked in both U.S. and China warehouses, your order will be shipped separately. Items available in the U.S. will ship via Express US-Direct Shipping, and items from China will ship via Standard Shipping (Tariff Prepaid).
* Express carriers (UPS, DHL) are temporarily unavailable under current U.S. regulations. We’ve chosen the most reliable standard service, which now takes 15–21 days (previously 14–18 days, plus an extra 3 working days for customs clearance).
🇬🇧 United Kingdom
- Standard Shipping (Royal Mail / DHL / FedEx / UPS): Free, delivered in 12–15 days.
- Express Expedited Shipping (DHL / FedEx): 6–8 days. Fee based on order amount:
| Order Amount (GBP) | Express Shipping Fee |
|---|---|
| 0–300 | £25 |
| 300–400 | £45 |
| 400–500 | £55 |
| 500–600 | £65 |
| 600+ | £85 |
* Express Shipping may not appear at checkout if your postcode falls under our remote area list.
🇦🇺 Australia
- Economic Shipping: Free for most areas, delivered in 12–15 days. A remote area surcharge may apply.
- Express Shipping (DHL / UPS): 6–8 days. Free over $150 AUD (excluding remote area surcharge).
| Order Amount (AUD) | Express Shipping Fee |
|---|---|
| 0–35 | $15 AUD |
| 35–100 | $12 AUD |
| 150+ | Free |
* Remote area surcharge: $70 AUD if postcode is classified as remote by both DHL and UPS.
🇨🇦 Canada
- Standard Shipping (Canada Post): Free, delivered in 15–21 days.
🇩🇪 Germany
- Standard Shipping (VAT Included): Free, delivered in 18–25 days by DPD. Tracking available after customs clearance.
- Standard Plus Shipping (VAT Included): Delivered in 15–20 days by DHL with full tracking. Shipping fee applies.
- Express Shipping (VAT Included): Estimated delivery time: 9–12 days, delivered by DHL Paket in Germany with full tracking.
🇫🇷 France
- Standard Shipping (VAT Included): Free, delivered in 18–25 days by DPD. Tracking available after customs clearance.
- Standard Plus Shipping (VAT Included): Delivered in 15–20 days by DHL with full tracking. Shipping fee applies.
- Express Shipping (VAT Included): Estimated delivery time: 9–12 days, delivered by La Poste in France with full tracking.
🇧🇪 Belgium, 🇦🇹 Austria, 🇳🇱 Netherlands, 🇮🇹 Italy
- Standard Shipping (VAT Included): Free, delivered in 18–25 days by DPD. Tracking available after customs clearance.
- Standard Plus Shipping (VAT Included): Delivered in 15–20 days by DHL with full tracking. Shipping fee applies.
🇪🇺 Other EU Countries
Countries: Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden
- Standard Shipping (VAT Included): Free, delivered in 18–25 days by DPD. Tracking available after customs clearance.
🌏 Asia
Asia: China, Hong Kong SAR, Japan, Malaysia, Singapore, South Korea, Thailand, Vietnam
- Standard Shipping (Asian): Delivered in 6–10 days.
📦 Order Handling & Tracking
Orders are processed and packed within 48 hours. Once dispatched to our distribution center, the fastest available shipping method will be selected from our partnered couriers. You will receive a tracking code once your parcel is shipped from our partnered couriers fulfillment center.
If you encounter any issues with delivery, please contact us here. We’re happy to assist you!
